Consumer Information
Each year a school must disseminate to prospective and enrolled students required information under the Higher Education Act of 1965, as amended, and the Family Education Rights and Privacy Act (FERPA), as well as the procedures for obtaining the information. Below is the information that must be disclosed, as well as telephone numbers and/or e-mail addresses of the university officials who can respond to questions or information requests in their specific areas.
General Information
About Kettering
Kettering University is a national leader in experiential STEM (science, technology, engineering and math) and Business education, integrating an intense academic curriculum with applied professional experience. Through this proven approach, we inspire students to realize their potential and advance their ideas by combining theory and practice better than any institution in the world.
Kettering University is dedicated to achieving the extraordinary through technological innovation, leadership and service. It is built on values that foster respect, integrity, creativity, collaboration and excellence in growth, global leadership, community outreach and an engaged community of stakeholders.
Contact
communications@kettering.edu
Student Retention & Graduation Rates
The Office of Institutional Research reports on enrollment trends and student retention, provides data to government agencies and publications and analyzes institutional data.
Contact
Institutional Research
datacenter@kettering.edu
Job Placement Rates
The Career Services office hosts events designed to enhance knowledge about the job market, career searching, resume building and self-marketing.
Contact
Career Services
careerservices@kettering.edu
Complaint Procedures
Kettering University encourages students and prospective students to address complaints relating to Kettering's institutional policies and consumer protection issues first with personnel in the office or department that led to the alleged complaint. If needed, senior University administrators may also become involved to help resolve complaints.
If you have concerns regarding the quality of instruction provided at the University or the University's ongoing ability to meet its accreditation requirements, you can contact the University's accreditor, the Higher Learning Commission of the North Central Association Colleges and Schools. To do so, use this process.
If your concerns about the University involve consumer protection issues, you may contact the Consumer Protection Division within the Michigan Attorney General's Office using this procedure.
Distance Education - Contact information for student complaint processes by State
Voter Registration
Institutions of higher education must make a good faith effort to distribute voter registration forms to all enrolled students physically in attendance at the institution for primary elections as well as for general elections. The Higher Education Amendment of 1998 states that the law "shall apply to elections as defined in section 301 (1) of the Federal Election Campaign Act of 1971 and includes the election for Governor or other chief executive within such State."
The following site contains additional information as well as a downloadable voter registration application.
Complete and mail form to:
Michigan Department of State
Bureau of Elections
PO Box 20126
Lansing, MI 48901-0726
Because of the nature of federal, state, and institutional guidelines affecting financial aid programs, the information contained in this website is subject to change.
Academic Programs & Accreditation
Academic Programs
Kettering University offers 9 undergraduate degree programs and 8 graduate programs including 2 fully online degrees and 11 online certificates.
Contact
Registrar's Office
Suite 3-309 Academic Building
(810) 762-7476
registrar@kettering.edu
Accreditation
Kettering University has been accredited since 1962 by The Higher Learning Commission and is a member of the North Central Association of Colleges and School.
FERPA
The Act provides for the right to inspect and review education records, the right to seek to amend those records and to limit disclosure of information from the records.
Contact
Registrar's Office
Suite 3-309 Academic Building
(810) 762-7476
registrar@kettering.edu
Transfer of Credit Policies and Articulation Agreements
Formal agreements and guide sheets exist with the many colleges and universities which guarantee incoming students the transfer of credit for approved courses into specific Kettering University programs.
Contact
Registrar's Office
Suite 3-309 Academic Building
(810) 762-7476
registrar@kettering.edu
Costs and Financial Aid
Tuition & Fees
Kettering University offers a fixed-tuition guarantee for all undergraduate students, becoming the first Science, Technology, Engineering and Mathematics (STEM) university in Michigan and one of only a handful in the nation to offer the cost-saving guarantee.
Contact:
Student Accounts
3-301 Academic Building
studentaccounts@kettering.edu
Tuition Refund Policy
Refunds of some or all of the costs of attendance for students who drop classes or separate from the university prior to the end of the academic term are available.
Contact
Student Accounts
3-301 Academic Building
studentaccounts@kettering.edu
Financial Aid Assistance
Assistance can come in the form of grants, loans, work study or scholarships or a combination of all of them. The following resources can be used during the financial aid process.
Code of Conduct for Education Loans
Cohort Default Rate
Cost of Attendance
Disbursement of Financial Aid
National Student Loan Data System (NSLDS)
Net Price Calculator
Private Educational Loan Disclosures - Self Certification Form
Return of Title IV Refund Policy
Satisfactory Academic Progress Policy
Study Abroad Financial Aid
Contact
Financial Aid Office
4-100 Campus Center
(810) 762-7859
finaid@kettering.edu
Rights and Responsibilities of Students Receiving Aid
- What financial aid programs are available.
- Deadlines for submitting applications for aid.
- How your financial aid will be distributed.
- How your financial need was determined.
- The College's refund policy.
- What portion of your aid package is "gift aid" and what must be repaid.
- The effect outside scholarships may have on your financial aid award.
- If the aid is a loan, you have the right to know the interest rate, repayment amount and procedures, length of time to repay and when repayment begins.
- How the college determines if you are making satisfactory academic progress, and what happens when you are not.
- You have the right to accept, decline or seek adjustment to your financial aid award(s).
- Information you give to the Office of Financial Aid will be treated confidentially.
- You may contact the Office of Financial Aid if you believe that special conditions exist affecting your financial need that warrants an adjustment to your financial aid package. If you experience a change in family circumstances, such as loss of employment, death, separation or divorce, extremely high medical expenses that affect your ability to pay your educational costs, an appeal may be appropriate.
- Apply for financial aid every year.
- Complete the FAFSA application form accurately and submit it on time.
- Provide correct information. Information found to be knowingly falsified may be referred to the U.S. Department of Education, Office of Inspector General.
- Provide all additional documentation requested by the Financial Aid Office.
- Read all forms you sign.
- Keep copies of all your financial aid records.
- If required, you must register with the Selective Service System.
- Complete the required entrance and exit loan counseling sessions.
- Repay all loans in accordance with the terms of your promissory notes.
- Notify your lender if any of the following occurs before your loan is repaid: change of name, change of address.
- Notify the Financial Aid Office if you change your enrollment status (i.e. full-time to below full-time).
Identity theft occurs when criminals gain access to personal data such as names, social security numbers, and bank and credit card information. Using the stolen data, the criminal can fraudulently obtain credit cards, establish cellular phone accounts and more.
Reduce Your Risk When Applying for Aid
- After completing the FAFSA online, exit the application and close the browser; any cookies created during your session will be deleted automatically.
- Don’t tell anyone your Federal Student Aid PIN, even if that person is helping you fill out the FAFSA.
- Review your financial aid award documents and keep track of the amounts applied for and awarded.
- Never give personal information over the phone or Internet unless you made the contact. If you have questions about a solicitation or about your student loan account, call (800) 4-FED-AID.
- Federal Student Aid securely stores your information on the National Student Loan Data System. However, if you complete or even request a student loan application from a lender, you may be granting the lender permission to access your file. Before providing personal information to an organization, review its privacy policy.
- Shred receipts and documents with personal information if they are no longer needed.
- Immediately report all lost or stolen identification to the issuer and to the police, if appropriate.
Don’t Pay for the FAFSA
Several websites offer help filing the Free Application for Federal Student Aid (FAFSA) for a fee. These sites are not affiliated with or endorsed by the U.S. Department of Education. We urge you not to pay these sites for assistance that is provided free elsewhere. The official FAFSA is at studentaid.gov. You can get free help through the FAFSA's online help or from the financial aid administrator at your college.
If you are asked for your credit card information while filling out the FAFSA online, you are not at the official government site. Remember, the FAFSA site address has .gov in it.
Save Your Money Don’t Pay for Help to Find Money for College
Commercial financial aid advice services can cost well over $1,000. You might have heard or seen these claims at seminars, over the phone from telemarketers or online:
- Buy now or miss this opportunity.
Don't give in to pressure tactics. Remember, the opportunity is a chance to pay for information you could find yourself for free. We’ve provided a list of free sources.
- We guarantee you’ll get aid.
A company could claim it fulfilled its promise if you were offered student loans or a $200 scholarship. Is that worth a fee of $1,000 or more?
- I’ve got aid for you; give me your credit card or bank account number.
Never give out a credit card or bank account number unless you know the organization you are giving it to is legitimate. You could be putting yourself at risk of identity theft.
Report Fraud and Identity Theft
A company charging for financial aid advice is not committing fraud unless it doesn’t deliver what it promises. For more information about financial aid fraud or to report fraud, call the Federal Trade Commission toll free at (877) FTC-HELP (877-382-4357), or go to www.ftc.gov/scholarshipscams.
If you suspect that your student information has been stolen, it is important to act quickly. These offices will help you determine which steps to take depending on your situation.
- U.S. Department of Education
Office of Inspector General Hotline
(800) MIS-USED (800-647-8733)
Complain online: www.ed.gov/misused
- Federal Trade Commission
(877)-IDTHEFT (877-438-4338)
Complain online: www.ftc.gov/idtheft
Kettering University is required to ensure that you receive exit counseling before you graduate or withdraw.
This requirement is in place so that you will receive essential information regarding your rights and responsibilities as a student loan borrower. You will receive information about the types of loans you received, when and where to make your payments, what to do if you cannot make your payments and what can happen if you do not make your payments.
Exit counseling may be completed online. To complete your counseling, locate the type of loan(s) you borrowed and follow the link indicated.
If you have a Federal Direct loan, you can complete exit counseling online by visiting the National Student Loan Data System (NSLDS) at https://nsldsfap.ed.gov.
- Select the "Exit Counseling" link.
- Click the "Start" button beneath "Loan Exit Counseling."
Follow the instructions to complete the counseling.
National Student Loan Data System
The National Student Loan Data System (NSLDS) is the U.S. Department of Education's central database for student aid. It receives data from schools, agencies that guaranty loans, the Direct Loan program, and other U.S. Department of Education programs. NSLDS provides a centralized, integrated view of Title IV loans and grants that are tracked through their entire cycle; from aid approval through closure.
You can use the NSLDS Student Access Website to make inquiries about your Title IV loans and/or grants. The site displays information on loan and/or grant amounts, outstanding balances, loan statuses, and disbursements.
In order to use the NSLDS Student Access web site, you will need to provide your Social Security number (SSN), the first two letters of your last name, your date of birth, and your PIN (formerly known as EAC).
Financial Aid Code of Conduct
The Financial Aid Office adheres to NASFAA’s Code of Ethical Principles.
- No action will be taken by financial aid staff that is for their personal benefit or could be perceived to be a conflict of interest.
a. Employees within the financial aid office will abstain from awarding aid to themselves or their immediate family members. Instead, this responsibility will be delegated to a designated individual within the institution. By doing so, we aim to eliminate any appearance of favoritism or conflict of interest.
b. In the event of a preferred lender list, it will be compiled without any bias and solely for the benefit of the students attending the institution. The information provided about lenders and loan terms will be transparent, comprehensive, and accurate. The complete process for selecting preferred lenders will be fully disclosed to the public. Furthermore, borrowers will have the freedom to choose any lender they prefer, even if they are not included on the institution's preferred lender list.
c. No employee, officer, or agent of Kettering University will have any arrangement with a lender that results in the lender paying a fee or other benefits, including a share of profits, to the school, its officers, employees, or agents, in exchange for loan referrals, concessions or promises to the lender for a specific number of loans, or inclusion on a preferred lender list, or preferential treatment.
d. The institution will not deny, hinder, or unnecessarily delay a borrower's choice of lender, regardless of whether that lender is included on the preferred lender list.
e. Financial aid staff members are prohibited from accepting cash, gifts, or benefits exceeding a de minimis amount from any financial aid applicant, their family, or any entity seeking or conducting business with the institution. This includes refraining from accepting compensation for serving on advisory committees or boards, except for reasonable expense reimbursements directly associated with such service.
Prohibited gifts include, but are not limited to:
- transportation
- lodging
- meals
- entertainment
- discounts
- loans
- favors or any other item having a monetary value of more than a de minimus amount
- The law does provide for some exceptions related to specific types of activities or literature:
- Brochures or training material related to default aversion or financial literacy
- Food, training, or informational materials as part of training as long as that training contributes to the professional development of those individuals attending the training
- Entrance and exit counseling as long as the institution's staff are in control, and they do not promote the services of a specific lender
- Philanthropic contributions from a lender or servicer unrelated to education loans
- State education, grants, scholarships, or financial aid funds administered by or on behalf of the State
- All information provided by the financial aid office will be accurate, unbiased, and devoid of any preference arising from actual or potential personal gain.
- Institutional financial aid offers and other materials provided by the institution will include the following details:
- A breakdown of estimated individual Cost of Attendance components, distinguishing between direct costs billed by the institution and indirect costs not billed by the institution.
- Clear identification and proper categorization of each type of aid offered, specifying whether it is a grant/scholarship, loan, or work program.
- An estimated net cost worksheet to help students understand their financial obligations.
- Renewal requirements for the offered financial aid.
- Contact information for the financial aid office.
- All required consumer information is displayed on the institutional website, Consumer Information
- A Financial Aid Glossary of Term is available on the institutional website, Financial Aid Glossary.
- Financial aid professionals will promptly disclose to their institution any involvement, interest in, or potential conflict of interest with any entity that the institution has a business relationship with. This commitment to transparency ensures that any potential conflicts are brought to light and appropriately addressed.
- No employee of Kettering University may receive anything of value from a lender, guarantor, or group in exchange for serving on advisory boards. They may, however, accept reimbursement for reasonable expenses incurred while serving in this capacity.
This FA Code of Conduct is based on the NASFAA Code of Conduct
Cohort Default Rate
A cohort default rate is the percentage of a school's borrowers who enter repayment on certain Federal Family Education Loan (FFEL) Program or William D. Ford Federal Direct Loan (Direct Loan) Program loans during a particular federal fiscal year (FY), October 1 to September 30, and default or meet other specified conditions prior to the end of the second following fiscal year.
Listed below is Kettering University’s 3-YEAR Cohort Default Rate:
- FY2019 = 0.5% (Michigan average is 14.4% and national average is 11.5% which includes all public, private and for-profit institutions)
- FY2018 = 2.2% (Michigan average is 12.2% and national average is 10.8% which includes all public, private and for-profit institutions)
- FY2017 = 2.7% (Michigan average is 11.5% and national average is 10.1% which includes all public, private and for-profit institutions)
Please refer to the Cohort Default Rate Guide for a more in-depth description of cohort default rates and how the rates are calculated.
Health and Safety
The Campus Safety and Security Act of 1990 requires all colleges and universities to publish an annual report showing crime statistics and campus security policies.
Contact
Campus Safety
Campus Center
(810)762-9501
Kettering University takes student safety very seriously. To facilitate our students’ safety, the “Missing Student Policy and Procedures for Thompson Hall Residents” will assist us in locating Kettering student[s] who reside in Thompson Hall and, based on facts and circumstances known to the University, are determined to be missing. This policy and procedures are believed to comply with the Higher Education Act of 1965 as amended by Public Law 110-315 in August 2008 (20 USC 1092(j)).
Kettering University provides disability services in compliance with the American with Disabilities Act (1990) and its amendments, along with state and local regulations regarding students, employees and applicants with disabilities.
Contact
Health, Counseling and Disability Services
Kettering University
1-104 Campus Center,
(810) 762-9650
wellness@kettering.edu
The Wellness Center provides individual counseling to students who may have experienced difficulties with alcohol or other drug use.
Contact
Health, Counseling and Disability Services
Kettering University
1-104 Campus Center,
(810) 762-9650
wellness@kettering.edu
Computer and Library Usage
All students have the privilege of using Kettering technology resources as long as they abide by the Acceptable Use of Information Technology Resources Policy, the Information Resources Policies, Etiquette & Rules and any other IT policies as documented.
Contact
Information Technology
helpdesk@kettering.edu
Two Knowledge Bars host our digital library on the 3rd floor of the Learning Commons. The library holds over 900,000 e-books, 100,000 e-journals and 100+ databases.
Contact
(810)762-9598
library@kettering.edu
Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce or distribute a copyrighted work. In the file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement.
Penalties for copyright infringement include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or “statutory” damages affixed at no less than $750 and no more than $30,000 per work infringed. For “willful” infringement, a court may award up to $150,000 per work infringed. A court can, in its discretion, also assess costs and attorneys’ fees. For details, see Title 17, United States Code, Sections 504 and 505.
Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense. For more information, please see the U.S. Copyright Office at: www.copyright.gov.
Contact
Library
(810)762-9598
library@kettering.edu