Information Technology

Viola Sprague, Vice President of Instructional, Administrative, and Information Technology

vsprague@kettering.edu810-762-9668

Information Technology provides support services to students to help them resolve technical problems, get answers to questions, and to recommend equipment and software. 

Help Desk

The Help Desk provides technical support for computing resources 8:00 a.m. – 5:00 p.m., Monday through Friday.  Students may contact the Help Desk in person (it’s located in 2-340 in the Academic Building) or by phone at (810) 237-8324.  Students may also send an e-mail to helpdesk@kettering.edu at any time.  The support staff replies to support requests during normal business hours.

Recommended Student PC Specifications

Minimum Desktop

Processor: Intel Core2Duo E8400 or AMD Phenom II X3 720
Memory: 4 GB DDR2 6400 RAM
Storage: 120 GB+ hard drive
Video: AMD Radeon HD 4770 or nVidia GeForce 9800 GT  
Audio: Any integrated audio card
Peripherals:

Dual-layer DVD multi-format optical writer
1 Gigabit Ethernet port, integrated or discrete

Minimum Laptop

Processor: Intel Core2Duo T5450 or AMD Turion X2 RM-74
Memory: 2 GB of RAM appropriate for the processor type
Video: AMD Radeon Mobility 3200 or nVidia GeForce 8400 GS
Peripherals:

Dual-Layer DVD multi-format optical writer
10/100 ethernet port 
Built in wireless with support for 802.11b/g*

Please Note: These specifications are minimum specifications only. Kettering University does not promote one brand of PC over another; however, Dell does provide a discount to

Kettering University students.  (See http://www.dell.com/content/segmenter.aspx?c=us&l=en&s=eep&cs=6099 for more information.)

Software

Microsoft Windows 7
Microsoft Office 2007/2010
Secure SSH
Adobe Acrobat Reader 
Spyware blocker 
Microsoft Windows Internet Explorer 8/Mozilla Firefox

All computers accessing Kettering resources must have an antivirus application. This application must be kept updated at least daily as new viruses are being introduced into the Internet at an alarming rate.

Please Note: Kettering University participates in the Microsoft Student Select program which offers discounted academic pricing on selected Microsoft software for enrolled students. Other software and hardware discounts are also available through the http://www.zones.com/site/home/index.html  site. You will be required to authenticate your enrollment at the time of purchase.