Voice Mail Features

Kettering University Voice Mail

Login 

From your Kettering phone

• Dial 9898 or press the Msg Center key if your phone is equipped.
• Listen for "Kettering University Voice Mail, Mailbox" At this time, key in mailbox number followed by the # sign.
• Listen for "Password" At this time, key in your password * followed by the # sign.

From outside Kettering    

• Dial (810) 762-9898.
• Listen for "Kettering University Voice Mail, Mailbox" At this time key in mailbox number followed by the # sign.
• Listen for "Password" At this time, key in your password * followed by the # sign.

Note: The password is 24 + your extension number until you change it.  The first login attempt will trigger a forced reset request.

Mail box set up

After you are logged into the system using the above procedure:

• Key in 8*.

Listen for, "You have started to enter a mailbox command, your choices are: "

Press:

0 For Mailbox Options
   1  To change operator assistance number
   #  To exit
1 To Login
2 To Record Greeting
   1 for external, 2 for internal, 3 for temporary
3 To Logoff
4 For Password Change
5 For Distribution List
6 For Go to  (will skip directly to which ever message # keyed in)
9 For Personal Verification 
    2 To hear the name recorded 
    5 To record a new name  
    # To stop recording 
  

Retrieve Messages

Login
The system will tell you how many messages you have waiting.

Press:

2 To play messages
   Press: 
    1   to skip back in message
    3   to skip forward in message
    #   to pause, 2 to resume
    4   to go to previous message
    6   to go to next message
9 To call sender
71 To reply (5 to record, # to stop recording, and 79 to send message)
73 To forward (5 to record, # to stop recording, and 79 to send message)
83 To Exit voice mail

Creating a custom operator (revert number)

1. While logged in to Kettering University Voice Mail, press 80.

Voice Prompt: "Mailbox options. To change the operator assistance number, press 1."

1. Press 1

Voice Promt: "Operator assistance number, the current number is (reads current number if any)
enter the new operator assistance number followed by number sign. To exit, just press number sign.

1. Press # to exit

Remember to change your greeting to alert callers that they have the
option to be connected to someone else in your department by pressing 0.

Notes:

• A red blinking light on your phone indicates that you have messages waiting for you.
• On phones without the red blinking light, you will hear a stutter in the dial tone indicating that you have messages waiting for you.
• For a copy of the Kettering University Voice Mail manual or more detailed information, contact the Help Desk at xt 8324 or via email at helpdesk@kettering.edu.