Digital Telephone Features
Transferring Calls:
While connected to a call:
- Announce transfer to caller
- Push Transfer button - transfer arrow lights, Directory Number (DN) blinks, caller now on hold
- Dial number - hear ringing
Options at this point:
- Push Transfer button, call is now routed to new extension and disconnected from you
- OR you can announce the transfer to new party: wait for answer, announce transfer, push transfer button, call is now connected to new extension and disconnected from you
Conference Calls:
With first party on line:
- Press Conference key, current call is now on hold, you hear dial tone
- Dial next extension (internal or external)
- Announce conference to new caller
- Press Conference key once to connect all calls together
- Repeat steps to add additional parties
Group Pickup Calls:
With a phone ringing in your pick group:
- Lift handset, hear dial tone
- Push Group Pickup key, you are now connected to the call
Directed Group Pickup Calls:
With a phone ringing:
- Lift handset (or push your directory number key), hear dial tone
- Push Directed Group Pickup key, enter phone number you want to pick up
- You are now connected to the call
Message Center With Digital Phone:
Shortcut to Voice Mail:
- Lift handset or with the handset on hook push an extension key, when you hear a dial tone
- Push Msg Center key
- Follow automated voice instructions
Forwarding a Call:
Forwards your phone to another extension.
- Push Forward button, when indicator blinks Enter target extension - where calls are to be directed
note: if you have previously entered a target extension you can proceed to the next step to forward to that same extension. - Push Forward button, indicator on (not blinking), phone is forwarded
- To cancel, push Forward button, indicator disappears
Hands-Free/Mute:
Indicator:
Blinking - mute, you can hear the caller, the caller can't hear you
On Solid - Hands Free (H.F.) mode; you can hear the caller; the caller can hear you
To go to Hands Free while on the handset:
- Push H.F. button, indicator turns on (solid) hang up handset, your now in hands free mode
To go to the handset from Hands Free:
- Pick up handset, H.F. indicator turns off
