Digital Telephone Features

Transferring Calls:

While connected to a call:

Announce transfer to caller
Push transfer button - transfer arrow lights, Directory Number (DN) blinks, caller now on hold
Dial number - hear ringing
Options at this point:
Push transfer button, call is now routed to new extension and disconnected from you
or you can announce the transfer to new party: wait for answer, announce transfer, push transfer button, call is now connected to new extension and disconnected from you

Conference Calls:

With first party on line:

Press conference key, current call is now on hold, you hear dial tone
Dial next extension (internal or external)
Announce conference to new caller
Press conference key once to connect all calls together
Repeat steps to add additional parties

Group Pickup Calls:

With a phone ringing in your pick group:

Lift handset, hear dial tone
Push group pickup key, you are now connected to the call

Directed Group Pickup Calls:

With a phone ringing:

Lift handset (or push your directory number key), hear dial tone
Push directed group pickup key, enter phone number you want to pick up
You are now connected to the call

Message Center With Digital Phone:

Shortcut to voice mail:

Lift handset or with the handset on hook push an extension key, when you hear a dial tone
Push msg center key
Follow automated voice instructions

Forwarding a Call:

Forwards your phone to another extension.

Push forward button, when indicator blinks enter target extension - where calls are to be directed
note: if you have previously entered a target extension you can proceed to the next step to forward to that same extension.
Push forward button, indicator on (not blinking), phone is forwarded
To cancel, push forward button, indicator disappears

Hands-Free/Mute:

Indicator:

Blinking - mute, you can hear the caller, the caller can't hear you
On Solid - Hands Free (HF) mode; you can hear the caller; the caller can hear you
To go to Hands Free while on the handset:

Push HF button, indicator turns on (solid) hang up handset, your now in hands free mode

To go to the handset from Hands Free:

Pick up handset, HF indicator turns off