IT Help Sheets
If you have received a new PC as of 1/1/06 or later, see our new guidelines for caring for your new PC.
Communications
- Campus Directory Assistance Procedure
- Campus Telephone System Guide (04/11/2011)
- Campus Two-Way Radio Guides
- M3904 Phone Guide
- Telephone Instructions For Thompson Hall Phones
Networking
- Wireless Network Access - Configuration Issues
- SSH Client Installation
- VPN Client Setup (04/06/2011)
- Using Remote Desktop (04/22/2008)
- Remote Desktop Connection via PuTTY SSH Tunnel (11/15/2010)
Web Based
- Accessing the Library Databases Through Blackboard
- Browser Proxy Settings
- How-to make a Kettering University Homepage
- How-to make a Kettering University Homepage via Mapped Drive letter in Windows
How-to Submit your Organizational Webpages using SFTPSee orgs.kettering.edu (03/16/2010)- Accessing the Blackboard Content System with Web Folders on Windows XP (04/08/2010)
Email/Google Apps Information
- Barracuda User Guide
- Barracuda Spam Statistics (10/18/2007)
- Alumni E-mail Reset or Change Password (05/28/2009)
- Using You-Sent-It for sending/receiving a large file (02/05/2010)
- Google Apps Log in (10/31/2011)
- Google Apps Server Settings for IMAP, POP, and SMTP (for e-mail clients such as Outlook) (10/31/2011)
- Creating Google Apps signatures, e-mail filters (under the "Quickstarts" heading), and other help (11/3/2011)
- Known issues in Google Apps (and issues compared to our current e-mail system) (11/3/2011)
General PC Use
- Windows 7 Pre-migration Checklist
- Saving Flash Videos
- Installing/Using cutePDF Writer
- Guidelines for New PC's (10/24/2007)
- Restoring your files on the Windows Storage System (6/26/2008)
- Portable Media
- Automated Windows Patching System
- File Backup and CD Burning Process
- Compressing (or zipping) a file using Windows XP
- Avoiding Winmail.dat Issues with email attachments
- Installing the Berkeley Font
- Apple I-Tunes Settings to work with Kettering Proxy Server
- Unix User's Help
- Mapping a UNIX drive letter in Windows
- Using a laptop with the Applied Math Lab Projector
- Using a laptop with the General PC Lab Projector
Student Specific
- Card Access/ID Cards
- How-to Logon to Lab XP Computers
- Using the Student Data Network Storage Server
- Using Network Printers on the Wireless Network
- Setting Up Your PC to Use the Thompson Hall Network Connection (10/24/2007)
