Help Sheets

IT Help Sheets

Software Request Form

Communications

• Campus Telephone System Guide (04/11/2011)
• Campus Two-Way Radio Guides
• M3904 Phone Guide

Networking

• Kettering Wireless Troubleshooting/FAQ's
• Wireless Network Access - Windows 7
• Wireless Network Access - Windows 7 (no photos)
• Wireless Network Access - Windows XP
• Wireless Network Access - Windows XP (no photos)
• Wireless Network Access - Windows 8
• Wireless Network Access - Android
• Wireless Network Access - Apple iOS
• Wireless Network Access - Apple OS-X
• SSH Client Installation
• VPN Client Setup (04/06/2011)
• Using Remote Desktop (04/22/2008)
• Remote Desktop Connection via PuTTY SSH Tunnel (11/15/2010)

Web Based

• Accessing the Library Databases Through Blackboard
• Browser Proxy Settings
• How-to make a Kettering University Homepage
• How-to make a Kettering University Homepage via Mapped Drive letter in Windows
• How-to Submit your Organizational Webpages using SFTP See orgs.kettering.edu (03/16/2010)
• Accessing the Blackboard Content System with Web Folders on Windows XP (04/08/2010)

Email/Google Apps Information

• Barracuda User Guide
• Barracuda Spam Statistics (10/18/2007)
• Alumni E-mail Reset or Change Password (05/28/2009)
• Using You-Sent-It for sending/receiving a large file (02/05/2010)

• Google Apps Log in (10/31/2011)
• Google Apps Server Settings for IMAP, POP, and SMTP (for e-mail clients such as Outlook) (10/31/2011)
• Creating Google Apps signatures, e-mail filters (under the "Quickstarts" heading), and other help (11/3/2011)
• Known issues in Google Apps (and issues compared to our current e-mail system) (11/3/2011)

General PC Use

• Windows 7 Pre-migration Checklist
• Saving Flash Videos
• Installing/Using cutePDF Writer
• Guidelines for New PC's (10/24/2007)
• Restoring your files on the Windows Storage System (6/26/2008)
• Portable Media
• Automated Windows Patching System
• File Backup and CD Burning Process
• Compressing (or zipping) a file using Windows XP
• Installing the Berkeley Font
• Apple I-Tunes Settings to work with Kettering Proxy Server
• Unix User's Help
• Mapping a UNIX drive letter in Windows
• Using a laptop with the Applied Math Lab Projector
• Using a laptop with the General PC Lab Projector

Student Specific

• Card Access/ID Cards
• How-to Logon to Lab XP Computers
• Using the Student Data Network Storage Server
• Using Network Printers on the Wireless Network
• Setting Up Your PC to Use the Thompson Hall Network Connection (10/24/2007)