Information Technology Help Sheets (A-Z)

The most commonly used Technology Help Sheets are provided below.  If you have any questions or we can be of further assistance, please contact us at the IT Help desk by email at helpdesk@kettering.edu or phone at (810) 237-8324 (extension 8324 if on campus).

A. Applications & Reporting

  1. Adobe Acrobat 9 Quick Reference Guide
  2. Argos - Login, Videos and create DataBlock
  3. Argos - Report Writer Training Workbook
  4. Argos - Report Writer Creating Letters
  5. Argos - Report Writer Creating Mailing Labels
  6. Banner - Online Help through Banner Bookshelf
  7. Banner - Self-Service Grading Instructions
  8. Banner - Training Workbooks
  9. CutePDF Writer - Installing/Using Writer
  10. eAccounts - Web Portal Help Sheet
  11. eAccounts - Android Device Help Sheet
  12. eAccounts - Apple Device Help Sheet
  13. Excel 2008 (Mac) Quick Reference Guide
  14. Excel 2010 Quick Reference Guide
  15. Excel 2011 (Mac) Quick Reference Guide
  16. Excel 2013 Quick Reference Guide
  17. Internet Explorer 9 Quick Reference Guide
  18. Office Suite 2010 Quick Reference Guide
  19. PowerPoint 2008 (Mac) Quick Reference Guide
  20. PowerPoint 2010 Quick Reference Guide
  21. PowerPoint 2011 (Mac) Quick Reference Guide
  22. PowerPoint 2013 Quick Reference Guide
  23. Project 2010 Quick Reference Guide
  24. Project 2013 Quick Reference Guide
  25. Visio 2010 Quick Reference Guide
  26. Word 2008 (Mac) Quick Reference Guide
  27. Word 2010 Quick Reference Guide
  28. Word 2011 (Mac) Quick Reference Guide
  29. Word 2013 Quick Reference Guide
 

B. Communications

 

C. Email

 

D. Calendar

  1. Calendar Help - Google Apps Calendar Online Help
 

E. Computer Equipment

  1. iPad with iOS7 Quick Reference Guide
  2. iPad 2 Quick Reference Guide
  3. iPhone iOS7 Quick Reference Guide
  4. iPhone 4 Quick Reference Guide
  5. iPod Touch 4 Quick Reference Guide
 

 

F. Documents

  1. Documents, Sheets and Slides in the Cloud - Google Apps Documents Online Help

G. General Computer Use

  1. Berkley Font - Installing the Berkeley Font
  2. Guidelines for New PC's

H. Networking

 

I: Operating Systems (OS)

  1. Mac OS Lion Quick Reference Guide
  2. Mac OS Snow Leopard Quick Reference Guide
  3. Mac OS Tiger Quick Reference Guide
  4. Windows 7 Quick Reference Guide
  5. Windows 8 Quick Reference Guide
 

J: Printers

  1. Using Network Printers on the Wireless Network

 

K: Security

 

L: Storage

  1. File Backup and CD Burning Process
  2. Media - Portable Media
  3. Network Academic Storage for Students
  4. Restoring Network Files
 

M. Unix

  1. Mapping a UNIX drive letter in Windows
  2. Unix User's Help

 

N. Virtualization

  1. How to connect to the KUcloud Virtual Desktop?

O. Web Based