Welcome to Information Technology Welcome! The purpose of this website is to enhance the support services we provide to our students, faculty, and staff members. We have provided a number of resources here to help you resolve problems, get answers to questions, and to suggest improvements to our services. We hope you will find this site and the material useful.
Please refer to our Information Technology Functional Support Chart to determine what functions/processes are managed by each director. Refer to our Organizational Chart for more information.
IT CalendarThere is no planned maintenance at this time. IT News Attention: Kettering Anti-virus Software Upgrade Antivirus Software Upgrade An evaluation and review of the various antivirus solutions available on the market was done in order to provide the best protection for Kettering computing resources. The decision was made to subscribe to a new software product that was deemed to be more effective in blocking the various categories of malware threats along with proving to be less processor intensive. The software package chosen was NOD32 developed by the ESET Company. After a 3 month testing period, NOD32 was given high marks against the other tested solutions on both meeting our requirements from a protection effectiveness standpoint along with meeting system administrative requirements. More information on the NOD32 solution. The rollout of the NOD32 will start the week of November 30. We will schedule the upgrades by department in order to push the removal of the old software and installation of NOD32 remotely. For those that have laptops or net books that only connect via our wireless network, you will have to schedule when to bring in your machine to the Help Desk for a manual installation. As always stay tuned to the IT website for future updates and details of new developments and upcoming events. Windows 7 Deployment Read details about our Windows 7 Migration Strategy. Office 2007 Deployment Training resources have been currently suspended due to teaching resource constraints. You may schedule your upgrade by contacting the IT Help Desk at 810-237-8324 or sending an email to helpdesk@kettering.edu.
Check out previous news items in our archive. IT Hours and Contact InformationHelpdesk and Card Access hours of operation are 8:00 a.m. – 5:00 p.m., Monday through Friday. Email is the most effective way to report IT issues. When sending e-mail to helpdesk@kettering.edu, you should not include additional e-mail addresses in the TO: or CC: fields. If you need additional staff to be informed of an issue, please include those names in the body of the message. This will ensure that the Helpdesk receives clear and appropriate correspondence with regard to the call ticket. For emergencies outside of the Helpdesk hours of operation, please contact Campus Safety at 1-810-762-9501. |
Information Technology
|

Welcome! The purpose of this website is to enhance the support services we provide to our students, faculty, and staff members. We have provided a number of resources here to help you resolve problems, get answers to questions, and to suggest improvements to our services. We hope you will find this site and the material useful.