Welcome to Information Technology

Michelle at Help DeskWelcome! The purpose of this website is to enhance the support services we provide to our students, faculty, and staff members. We have provided a number of resources here to help you resolve problems, get answers to questions, and to suggest improvements to our services. We hope you will find this site and the material useful.

Please refer to our Information Technology Functional Support Chart to determine what functions/processes are managed by each director. Refer to our Organizational Chart for more information.

 

IT Calendar

No upcoming IT events at this time.

IT News

Windows 7 Deployment
The Kettering Information Technology Services Department announces the deployment strategy for the Microsoft Windows 7 operating system.

Read details about our Windows 7 Migration Strategy.

Office 2007 Deployment
The Kettering Information Technology Services Department announces the deployment of the Microsoft Office 2007 suite.

Training resources have been currently suspended due to teaching resource constraints.

You may schedule your upgrade by contacting the IT Help Desk at 810-237-8324 or sending an email to helpdesk@kettering.edu.

Check out previous news items in our archive.

IT Hours and Contact Information

Helpdesk and Card Access hours of operation are 8:00 a.m. – 5:00 p.m., Monday through Friday.

Email is the most effective way to report IT issues. When sending e-mail to helpdesk@kettering.edu, you should not include additional e-mail addresses in the TO: or CC: fields. If you need additional staff to be informed of an issue, please include those names in the body of the message. This will ensure that the Helpdesk receives clear and appropriate correspondence with regard to the call ticket.

For emergencies outside of the Helpdesk hours of operation, please contact Campus Safety at 1-810-762-9501.