(Disclaimer: While it is true our official supported e-mail clients for employees are MS Outlook, and Sun Comm. Express (WebMail), this document is provided for personal computers outside our domain and focus of service. Thus, this document is supplied as I.T.'s "limited support" for an unofficial software application).
- Start Thunderbird, select [Don't import anything].
(It's best to start out with a fresh install; this document does not discuss
any issues concerning importing data from other e-mail clients.)
Click [Next].
- Select [Email account] and click [Next]
- Fill in the 'Your Name:' and 'E-mail Address:' fields with your individual information
(remember to use your full "real" Kettering e-mail address in the 'E-mail Address:' field).
Click [Next].
- You can choose between IMAP or POP (also see IMAP/POP notes at the end of this document).
Use imap.kettering.edu for an IMAP (incoming) server setting, or pop.kettering.edu if you choose to use a POP3 (incoming) server setting, and mailhost.kettering.edu as the SMTP (outgoing) server settings.
Click [Next] when both the Incoming and Outgoing server fields are filled in (see next two images).
You may Choose IMAP
Or POP
- You should leave the default user name field entries.
Click [Next].
This is for IMAP Or POP
- You may name the account (profile) anything you like.
Click [Next].
This is for IMAP Or POP
- Finish.
For IMAP, click [Finish] and then [Cancel] with it prompts you to authenticate.
IMAP
For POP, un-check the box that says [Download messages now] and click [Finish].
POP
- It is highly recommended you secure your 'Incoming' e-mail by using an encrypted connection (SSL).
Click [Tools] then select [Account Settings].
This is for both IMAP or POP.
- For an encrypted connection, click [Server Settings], and then click on the SSL radio button indicated.
Then, click [OK].
IMAP
POP
- When back at the Thunderbird Inbox page, click [Get Mail].
The "Certificate Warning" page will be displayed.
Click [Examine Certificate].
IMAP
POP
- Compare the certificate information indicated in red with the images displayed below.
When satisfied with the information, click [Close].
IMAP
POP
- Back at the "Certificate Warning" page.
Select the [Accept this certificate permanently] radio button.
Click [OK].
IMAP
POP
- Thunderbird should prompt you to authenticate. (For Thunderbird configuration settings when you are off-campus (outside the Kettering e-mail domain and network), please see the next few pages for outgoing e-mail relaying.)
Configuring Thunderbird's 'Outgoing' server settings when your computer is outside
our network.
A.) If you have already configured Thunderbird (as above), while running Thunderbird, click this sequence: [Tools] => [Account Settings] => [Outgoing Server (SMTP)] => Select your account => [Edit].
B.) The 'SMTP Server' window will pop up. Make sure the [Use name and password] check box is checked. Make sure of the [User Name:]. Select the [TLS, if available] radio button.
Click [OK].
C.) Click [OK] to close the 'Account Settings' configuration window.
NOTES:
A POP configuration is a setup that is geared for local computer
e-mail storage use. When you 'POP' your e-mail messages with a
POP e-mail client, you pull the e-mail messages
off the server to your local INBOX onto the computer (default settings). This type
configuration is useful when you have no need to keep your messages
on the server and would like to view/store them locally. It is not
recommended to use WebMail with POP unless you realize that your messages will
be pulled off the server when you use your POP e-mail client. The
only e-mail folder that is available to a POP client from WebMail
folders is the INBOX. It is possible to leave your messages on the
server using a POP client for viewing via WebMail by navigating to the
[Server Settings] window, and selecting the
[Leave messages on server] check box. However, for quota reasons, this requires you to
perform deletion of messages out of your INBOX through WebMail,
unless you choose one of the options below the [Leave messages on
server] check box. (I.E. 'For at most' X
number of days, or 'Until I delete them' (from Thunderbird).
See item number 9, second image.)
An IMAP configuration is a setup that is geared for server-end
e-mail storage, and for local computer e-mail archiving/storage use.
When you access your e-mail with an IMAP client, you essentially are
peering into the folders and messages of what is stored on the server
(much like WebMail). All folders that are on the server via WebMail
(INBOX, Trash, Sent, Drafts, other folders that you create via
WebMail or Thunderbird), are accessible via Thunderbird. You can also setup
local folders and manually 'drag and drop' messages from server
folders to the local folders ('Personal Folders'). Or use e-mail filters (rules) to
automatically move messages to local folders that meet the filter
criteria. When you delete a message out one of your (non-local)
folders via the IMAP client, it will be moved to the 'Trash' folder.
To remove it completely, you would click [File] =>
[Empty Trash]. Trash will be emptied from your Thunderbird e-mail as well
as from the server storage. WebMail will work well with an IMAP
client as long as you realize that when you remove a message off the
server using WebMail, it will no longer be available from Thunderbird.
SMTP: Some ISPs (Internet Service Providers) do not allow sending e-mail, (SMTP,
port 25), except through their e-mail server(s). If this is the case for
your ISP, you may have to try to change your SMTP E-mail server
port to 587, see step B above. Change the 'SMTP server
' port number from '25' to '587' and try again.
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