Configuring Outlook (2003) as an IMAP or POP client with SSL

    Before you begin setting up Outlook with SSL, use this helpsheet to install the Kettering
    CA Root Certificate into Internet Explorer. Kettering CA Root Certificate Installation

  1. Start Outlook, click [Next].

    2. Outlook Startup

  2. Select [Yes] and click [Next]

    3. Outlook Yes for E-Mail

  3. You can choose between IMAP or POP (also see IMAP/POP notes at the end of this document).
    Click [Next]

    4. You may Choose IMAP

    Outlook IMAP-0


    Or POP

    Outlook POP-0

  4. Fill the 'Your Name:' and 'E-mail Address:' fields with your individual information (remember to use your full "real" Kettering e-mail address in the 'E-mail Address' field). Use imap.kettering.edu for an IMAP (incoming) server setting, or pop.kettering.edu if you choose to use a POP3 (incoming) server setting, and mailhost.kettering.edu as the SMTP (outgoing) server settings.
    Click the [More Settings] button.

    5. IMAP

    Outlook IMAP-1


    POP

    Outlook POP-1

  5. More Settings... (You may name the Outlook account (profile) anything you like.) ... Click the [Advanced] tab.

    6. This is for IMAP Or POP

    Outlook Profile Name

  6. It is highly recommended you secure your 'Incoming' e-mail by using an encrypted connection (SSL). (See next item number.)

    7. IMAP

    Outlook IMAPs-1


    POP

    Outlook POPs-1

  7. For an encrypted connection, click on the check box indicated.
    (** Also see the note at the end of this document concerning
    the outgoing (SMTP) port when outside our network **)
    Click [OK].

    8. IMAP

    Outlook IMAPs-2


    POP

    Outlook POPs-2

  8. Back at the individual information entry page, click [Next].

    9. IMAP

    Outlook IMAP-2


    POP

    Outlook POP-2

  9. Click [Finish]. Outlook should start up and prompt you to authenticate. (For Outlook configuration settings when you are off-campus (outside the Kettering e-mail domain and network), please see the next few pages for outgoing e-mail relaying.)

    10. Outlook Success

Configuring Outlook's 'Outgoing' server settings when your computer is outside our network.
  • A.) If you have already configured Outlook (as above), while running Outlook, click this sequence: [Tools] => [E-Mail Accounts] => [View or Change] => Select your account => [Change] => [More Settings] => [Outgoing Server] to get to these settings.

    • Outlook SMTPAuth-1

  • B.) Click on the [My outgoing server (SMTP) requires authentication] check box. Select the [Use the same settings as my incoming mail server] radio button.
    Click [OK].

    • Outlook SMTPAuth-2

  • C.) Perform steps 8 and 9 from the first section of instructions to finish the configuration.


    • NOTES:

    A POP configuration is a setup that is geared for local computer e-mail storage use. When you 'POP' your e-mail messages with a POP e-mail client, you pull the e-mail messages off the server to your local INBOX on the computer (default settings). This type configuration is useful when you have no need to keep your messages on the server and would like to view/store them locally. It is not recommended to use WebMail with POP unless you realize that your messages will be pulled off the server when you use your POP e-mail client. The only e-mail folder that is available to a POP client from WebMail folders is the INBOX. It is possible to leave your messages on the server using a POP client for viewing via WebMail by navigating to the [More Settings] window, clicking the [Advanced] tab and selecting the [Leave messages on server] check box. However, for quota reasons, this requires you to perform deletion of messages out of your INBOX through WebMail, unless you choose one of the options below the [Leave messages on server] check box. (I.E. leaving the messages on the server for a number of days, or removing them off the serve when they are removed from the local 'Deleted Items' folder. See item number 7, second image.)


    An IMAP configuration is a setup that is geared for server-end e-mail storage, and for local computer e-mail archiving/storage use. When you access your e-mail with an IMAP client, you essentially are peering into the folders and messages of what is stored on the server (much like WebMail). All folders that are on the server via WebMail (INBOX, Trash, Sent, Drafts, other folders that you create via WebMail or Outlook), are accessible via Outlook. You can also setup local folders and manually 'drag and drop' messages from server folders to the local folders ('Personal Folders'). Or use e-mail rules (filters) to automatically move messages to local folders that meet the rule criteria. When you delete a message out one of your (non-local) folders via the IMAP client, it will be marked for deletion (line through it). To remove it completely, you would click [Edit] => [Purge E-mail]. It will be purged from your Outlook e-mail as well as from the server storage. WebMail will work well with an IMAP client as long as you realize that when you remove a message off the server using WebMail, it will no longer be available from Outlook.

    SMTP: Some ISPs (Internet Service Providers) do not allow sending e-mail, (SMTP, port 25), except through their e-mail server(s). If this is the case for your ISP, you may have to try to change your Outgoing E-mail server port to 587, see step number 7 above. Change the 'Outgoing server (SMTP)' port number from '25' to '587' and try again. Many ISP IP address alocated to normail home users have put on what is refered to as the PBL. :q