Kettering University

IT Help Sheets

If you have received a new PC as of 1/1/06 or later, see our new guidelines for caring for your new PC.

Software Request Form

Communications

• Campus Telephone System Guide
• Campus Two-Way Radio Guides
• Telephone Instructions For Thompson Hall Phones
• Campus Directory Assistance Procedure

Networking

• Wireless Network Access - Configuration Issues
• SSH Client Installation
• VPN Client Setup (04/22/2008)
• Using the Wireless Network for accessing the windows student storage server
• Using Remote Desktop (04/22/2008)

Web Based

• Accessing the Library Databases Through Blackboard
• Browser Proxy Settings
• How-to make a Kettering University Homepage
• How-to make a Kettering University Homepage via Mapped Drive letter in Windows
• How-to Submit your Organizational Webpages using SFTP
• How-to Add an Event to the University Web Calendar (10/25/2007)

E-mail

• Log in
• Barracuda User Guide
• Barracuda Spam Statistics (10/18/2007)
• Configuring Outlook (2003) as an IMAP or POP client with SSL (10/30/2007)
• Configuring Thunderbird (2.0.0.6) as an IMAP or POP client with SSL (10/30/2007)
• Changing your Outlook Password
• Using Archive/Export/Import Outlook Accounts
• Installing Kettering Root CA Certificate for Outlook/SSL use
• Sun Outlook Connector User Guide
• Setting Up and Removing an E-mail forward via Webmail (10/08/2007)

Calendar

• Setting Calendar Permissions via Outlook Connector - Quick Start (12/10/2007)
• Setting Calendar Permission via Webmail - Quick Start (01/10/2007)
• Subscribing to a Shared Calendar in Outlook Using the Sun Outlook Connector
• Subscribing to a Shared Calendar in Webmail (12/10/2007)

General PC Use

• Installing/Using cutePDF Writer
• Guidelines for New PC's (10/24/2007)
• Changing your passwords (10/24/2007)
• Restoring your files on the Windows Storage System (6/26/2008)
• Portable Media
• PC Preventative Maintenance Checklist
• Automated Windows Patching System
• File Backup and CD Burning Process
• Compressing (or zipping) a file using Windows XP
• Avoiding Winmail.dat Issues with email attachments
• Installing the Berkeley Font
• Apple I-Tunes Settings to work with Kettering Proxy Server
• Unix User's Help
• Mapping a UNIX drive letter in Windows
• Using a laptop with the Applied Math Lab Projector
• Using a laptop with the General PC Lab Projector

Student Specific

• Card Access/ID Cards
• How-to Logon to Lab XP Computers
• Using the Student Data Network Storage Server
• Using Network Printers on the Wireless Network
• Setting Up Your PC to Use the Thompson Hall Network Connection (10/24/2007)