Cross-Cultural Communication for Global Business

Course Description

This course provides participants with practical models for communicating with business people from any culture. Participants will learn about their own cultural values and competencies. They will gain cultural insights about how people think, solve problems, and communicate from different cultures and between cultures. In addition, participants will be prepared to negotiate, manage conflict and solve problems when working with specifically selected cultures including Korea, China and India.

Course Objectives

At the completion of this course, participants will be able to:

• Identify their own cultural values and biases.
• Apply cultural models to their personal and cross-cultural business interactions.
• Identify their own strengths and weaknesses in cross-cultural interaction.
• Act as successful learners in new global business situations.
• Avoid negative cross-cultural interaction that hurts business.
• Negotiation, resolve conflict, and communicate effectively with selected cultures.

Intended Audience

This course is intended for any business person who is required by their work to interact with people and companies from culture different than their own.

Course Duration:

One(1) Day

Student Enrollment:

Minimum 10, Maximum 30

Delivery Method:

Instructor-led classroom; Video and on-line connections are available.